FAQ

Serve DC FAQ

Who can I contact if I have a question about the site?

You can email info@servedcconnects.org

How was the information for this resource database collected?

Serve DC conducted a resource mapping project with the Urban Institute to discover the resources, especially within wards 5, 6, 7, and 8 for: current military, veterans and their families, individuals with HIV or AIDs, and children with disabilities. The information for this database was collected through in person interviews, phone interviews, and online research.

What is the purpose of this database?

The purpose of this database is to connect community members to resources available in the District of Columbia; as well as connect organization to other organizations.

How do I add my organization to your site?

a. If you feel that your organization should be added to this resource directory please send the following information to info@servedcconnects.org:

  • Name of organization
  • Address
  • Phone number
  • website and email (if available)
  • Services provided
  • eligibility requirements for accessing services
  • A contact person for Serve DC to follow up with including contact information

How do I update or change my organizations information?

Contact serve DC at info@servedcconnects.org with the necessary changes or updates you would like us to make.

What do I do if I can’t find resources that apply to my specific situation or needs?

Click on Bridge Project DC for more Social services in DC, or if you’re searching for veteran organizations click on https://www.nationalresourcedirectory.gov located at the bottom of the home page.